Stop losing margin to messy client threads
Turn messy client requests into clear scopes with written approval caps and a single thread per job, so your team stays aligned and margins stay predictable.
Agency Flow
A messy client request lands in your inbox
Any account inbox
Frank turns it into a clear, approval-ready scope
Client-ready analysis
Structured plan + NTE
Tasks, timeline, cap
Your team approves
One-click in email
Deliverables to the account
Client work, done
The real bottleneck
The Problem Isn’t Leads. It’s What Happens After
Every thread splinters, scope stays fuzzy, and the work after the "yes" quietly erodes the win.
Client requests come in messy
Scope gets discussed across emails, calls, docs
Things get lost
Clients misunderstand
Scope drifts
Margins get hit
How SaaS² changes the game
SaaS² fixes this by creating a single, structured thread for every project.
One place for the brief, the scope, approvals, and delivery, your team stops reconstructing context from a dozen places.
What agencies are saying
Account-led shops use Frank to turn client and retainer email into scoped work, with NTE caps and fewer vendor chases, without another dashboard for the team.
AGENCY STORY
“We run a dozen client accounts; briefs used to vanish in threads. Frank turns every request into a scoped plan with a clear NTE, our leads approve in email, and we stop chasing production.”
→ Reduced revisions by 40%
Alex Rivera
Managing Partner, Meridian Creative
Client requests scoped in <10 min on average
AGENCY STORY
“Our agency lives in the inbox. Frank turns vague client asks into clear scopes and approval-ready caps, without us building another client portal to get that discipline.”
→ Saved 5+ hours/week per PM
Jordan Kim
Director of Operations, Northline Digital
First-draft scopes in one thread, per account
AGENCY STORY
“I was skeptical of an AI project layer, but handoffs to our bench and partners got cleaner overnight. NTEs are explicit for every client job, and nobody is waiting on a project tool.”
→ Cut vendor and freelance back-and-forth by ~50%
Marcus Webb
Partner, Engineering, Relay Foundry
Vendor and freelance round-trips cut by about half
AGENCY STORY
“We deliver for brands entirely over email. Frank centralizes per-client threads, flags scope gaps before we bill, and account updates show up when deliverables are ready, no new stack for the team.”
→ Reclaimed 8+ team hours/week from status and chase threads
Sofia Valente
Group Account Director, Harbor & Co
No new tool for AEs and PMs to learn
How SaaS² Works
Client brief in email, approval with an NTE cap, delivery orchestrated in-thread, no agency-wide rollout of another tool.
Step 01
Email Frank the client brief
Forward a request or start a new thread, Frank scopes the client work, estimates effort, and returns a plan your team can share internally or with the client when needed.
Step 02
Approve the plan and NTE
Frank replies with pricing, timeline, and a not-to-exceed cap. Leads and PMs approve in email, no new logins for the account team.
Step 03
Delivery stays in the thread
Frank runs coordination across the lifecycle, status and deliverables land in the same account inbox your team already uses.
Email-Native Architecture
Built for high-volume client work, SaaS² keeps orchestration and memory light while your account teams stay in email.
- • Orchestration Layer, interprets briefs, scopes work per client, and drives execution
- • Memory Layer, holds project state, approvals, and structured data by account
- • Email Interface, PMs and account leads work where they already live, the inbox
SYSTEM ARCHITECTURE
Agency inboxes
Account & team email
saas2.app
Orchestration Layer
saas2.io
Memory Layer
Structured Project State
Plans, tasks, approvals
Delivery
Client deliverables in-thread
No Dashboards. No Learning Curve. Just Email.
Everything happens in the inboxes your accounts team already defends, SaaS² is built for that reality.
Works from any inbox
Gmail, Outlook, Apple Mail, your AEs and PMs keep their flow.
Zero rollout for the agency
Send a client brief, get a scoped plan, no firm-wide app training.
AI with human oversight
Frank coordinates, your team keeps sign-off on scope, NTE, and change orders.
Client-facing predictability
Every body of work ships with a clear NTE before your team or the client approves spend.
Pay only when you approve
No platform subscription for the shop, you align fees with approved client work.
Built for account-led work
Retainers, multiple stakeholders, and parallel client threads, with room for your own PMs and vendors.
Simple, Transparent Pricing
SaaS² is built for client-service agencies, you only pay a platform fee when you approve completed work, no flat subscription for the shop.
Solo / Independent
For individual practitioners, not a full account team yet.
- Frank manages your projects
- Pay only when work is approved
- Transparent 5% fee on work
- $1,000 project → $50 fee, $10,000 → $500
- A lighter path for solo leads who still want fewer threads and predictable costs
- Priority email support
Always Free
Get started with Frank at no cost.
- Unlimited use of Frank
- Run client and internal requests from your inbox
- Fair-use limits apply
- No credit card required
- Try Frank on a live account or pilot before you standardize the stack
Agency
For shops running many client accounts, retainers, and parallel delivery.
- Multiple team members and client contexts
- Assign your own PMs to accounts
- Lower platform fee at volume
- Built for high throughput across accounts each month
- Dedicated support for rollouts and governance
The Agency tier matches how we design the product, Solo and Always Free are here so individuals and pilots can get value without a firm-wide decision first.
Everything you need to run client work
From scoping a brief to handoff, Frank handles the operational load so your team can focus on accounts, creative, and outcomes.
AI Capabilities
AI-generated project scoping
Frank reads the client email and returns a project plan with tasks, timeline, and budget your team can align to the account.
Automatic summaries
Per-client status and recap land in the inbox, so account and delivery stay aligned without a status meeting.
Vendor and bench coordination
Frank runs follow-ups with your contractors, partners, and freelance bench so your PMs are not the bottleneck.
Email-based updates
Milestones, change notes, and client-ready deliverables stay in the threads your accounts already use.
Control & Governance
Approval workflow (NTE caps)
Nothing moves without your lead's sign-off, every client body of work gets a not-to-exceed cap up front.
Transparent pricing
See agency cost before you commit the team or the SOW, fewer surprise write-downs for the client.
Human oversight
Principals, PMs, and account directors stay in the loop, Frank accelerates the busywork, not the org chart.
Warranty and dispute handling
Governance and QA hooks so client expectation and delivery stay matched when things get tight.
Frequently Asked Questions
Put the next client brief through Frank
Email a real retainer or account request and see a scoped plan with an NTE in minutes, your team keeps approval, no new stack for the shop.